Terms of Service
Last updated: June 11, 2026
These Terms of Service (“Terms”) govern your use of iOLA, the unified, email-compatible messaging app available at i-ola.com (“iOLA”, the “Service”). Please read them carefully. By using iOLA you agree to these Terms.
1. Acceptance of these Terms
By creating an account, connecting a mailbox, or otherwise using iOLA, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you are using iOLA on behalf of an organization, you confirm you have authority to bind that organization, and “you” means that organization. If you do not agree, do not use the Service.
2. What iOLA is
iOLA is a messaging app that connects to email. You connect your own IMAP/SMTP mailboxes and chat across them from a single place; iOLA mirrors and stores your messages and email so you can read, search, organize, and reply to them. Optional features include SMS-based phone sign-in, Google/Microsoft OAuth sign-in, and read receipts. iOLA depends on third-party services (your email provider, and the providers listed in our Privacy Policy) to function.
3. Eligibility
You must be at least 16 years old to use iOLA. By using the Service you represent that you meet this requirement and that you are able to enter into a binding agreement. iOLA is not directed at children under 16.
4. Your account & security
- You are responsible for the activity that happens under your account and for keeping your sign-in method (email access, phone, or OAuth account) secure.
- When you connect a mailbox, you authorize iOLA to access that mailbox on your behalf — to read, fetch, store, and send mail through it — for as long as it remains connected. You confirm you own the mailbox or are authorized to connect it.
- You are responsible for the credentials and access tokens you provide and for ensuring you are permitted to connect the account.
- Notify us promptly at admin@i-ola.com if you believe your account has been compromised.
5. Acceptable use
You agree not to use iOLA to:
- send spam, bulk unsolicited messages, or phishing;
- transmit, store, or distribute unlawful, infringing, harmful, or abusive content;
- harass, threaten, impersonate, or violate the rights or privacy of others;
- violate the terms, acceptable-use, or anti-abuse policies of your email provider or any connected third-party service;
- attempt to gain unauthorized access to the Service, other users’ data, or any system or network;
- interfere with, overload, reverse engineer, or circumvent the security or rate limits of the Service;
- use the Service in violation of any applicable law or regulation, including export and sanctions laws.
We may suspend or terminate access that we reasonably believe violates these rules or puts the Service, our providers, or other users at risk.
6. Your content & the license you grant us
You retain all ownership of your messages, email, attachments, and other content you bring to or create in iOLA (“Your Content”). We claim no ownership of it.
To operate the Service for you, you grant iOLA a limited, non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, process, display, and (where you direct it) send Your Content — solely to provide, maintain, secure, and support the Service. This license exists only so that iOLA can do what you ask of it; it ends when you delete the relevant content or your account, subject to short technical backups and any retention required by law. We do not sell Your Content and do not use it for advertising.
7. Third-party services
iOLA works alongside third-party services — including your email provider and, if you use them, Google or Microsoft OAuth and our SMS provider. Your use of those services is governed by their terms and privacy policies, and we are not responsible for them. You are responsible for complying with your email provider’s terms when you connect it to iOLA. Where iOLA accesses Google or Microsoft user data, it does so only to provide the user-facing features you have requested, as described in our Privacy Policy.
8. Privacy
Our handling of personal data — including what we collect, how content is encrypted at rest (and the explicit limits of that encryption), our sub-processors, and your rights — is described in our Privacy Policy. Please read it; it forms part of these Terms.
9. Beta software; disclaimers
To the fullest extent permitted by law, iOLA and its operator disclaim all warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, error-free, or that mail will always sync or deliver without delay or loss. You are responsible for keeping your own independent copies of important data, including through your email provider.
10. Limitation of liability
To the fullest extent permitted by law, iOLA and its operator will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, goodwill, or business, arising out of or relating to your use of (or inability to use) the Service, even if advised of the possibility of such damages.
To the extent any liability cannot be excluded, the total aggregate liability of iOLA and its operator for all claims relating to the Service will not exceed one thousand US dollars (US$1,000) in the aggregate. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
To the maximum extent permitted by law, you waive in advance any claim in tort (including negligence) against iOLA and its operator arising out of or relating to the Service, except for any claim that cannot lawfully be waived under mandatory consumer-protection law applicable to you.
11. Indemnity
You agree to indemnify and hold harmless iOLA and its operator from and against any claims, liabilities, damages, losses, and reasonable expenses (including legal fees) arising out of or related to your Content, your use of the Service, your violation of these Terms, or your violation of any law or the rights of a third party (including any email provider or correspondent).
12. Termination
You may stop using iOLA at any time and may disconnect any mailbox or delete your account. We may suspend or terminate your access if you breach these Terms, if required by law, or if continuing to provide the Service to you would create material risk. On termination, your right to use the Service ends; we will delete or return Your Content in accordance with our Privacy Policy. Sections that by their nature should survive termination — including content ownership, disclaimers, limitation of liability, indemnity, and governing law — will survive.
13. Governing law & disputes
These Terms are governed by the laws of the State of Israel, without regard to its conflict-of-laws rules.
Arbitration first. Before any court proceeding, any dispute, controversy, or claim arising out of or relating to these Terms or the Service must first be referred to and finally resolved by binding arbitration before a single arbitrator selected by the operator alone from one of the recognized arbitration institutions in Israel. The arbitration will be conducted in Israel and in accordance with that institution’s rules; the arbitrator’s decision is final and binding.
Courts. To the extent a matter is not subject to arbitration, or for the enforcement of an arbitral award or interim relief, the District Court of Tel Aviv (Beit HaMishpat HaMechozi Tel Aviv) will have exclusive jurisdiction, except where mandatory local consumer-protection law gives you the right to bring proceedings in your place of residence.
14. Changes to these Terms
We may update these Terms as the Service and the law evolve. When we do, we will update the “Last updated” date above and, for material changes, take reasonable steps to notify you. Your continued use of iOLA after an update means you accept the revised Terms.
15. Contact
Questions about these Terms? Email admin@i-ola.com.